Last updated May 2026. Your privacy matters to us. Here's exactly how we handle your data.
We collect information you provide directly — such as name, email address, company, and project details when you contact us, submit a form, or engage our services. We also collect usage data automatically through cookies and analytics tools, including IP address, browser type, pages visited, and time spent on site.
We use collected information to respond to enquiries, deliver contracted services, send relevant updates or proposals, and improve our website and offerings. We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating our business, subject to confidentiality obligations.
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, satisfy legal obligations, or resolve disputes. Client project data is retained for a minimum of 5 years following project completion. You may request deletion of your data at any time, subject to legal requirements.
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (TLS), access controls, and regular security reviews. While we take every reasonable precaution, no transmission over the internet is 100% secure.
Our website and services may integrate with third-party tools including cloud providers, analytics platforms, and communication tools. These third parties operate under their own privacy policies. We encourage you to review their policies when using linked services. Chronosync Labs is not responsible for third-party privacy practices.
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. You may also have the right to restrict or object to processing, and to data portability. To exercise any of these rights, contact us at hello@chronosynclabs.com. We will respond within 30 days.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided personal data without parental consent, we will delete it promptly.
Chronosync Labs operates with a globally distributed team. Your data may be processed in countries outside your own. We ensure that any cross-border transfers are protected by appropriate safeguards, including standard contractual clauses where required by applicable law.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. For material changes, we will notify active clients by email. Your continued use of our website or services following any changes constitutes acceptance of the revised policy.
For privacy-related questions, requests, or complaints, contact our team at hello@chronosynclabs.com. We take data privacy seriously and aim to resolve all enquiries within 5 business days.
